Transport
Blue Badge
April 2013
Link to 2 guidance documents on the recently revised benefit arrangementsbelow to be a help.
Get moving – Transport for All’s latest edition is out!
March 2013
Transport for All has published its latest edition of Get Moving the practical guide to accessible transport in London.
Click on the link below for a PDF Version of the booklet http://www.transportforall.org.uk/services/guide/
Single Equality Scheme
March 2013
Transport for London have launched their Single Equality Scheme which can be accessed at:
http://www.tfl.gov.uk/assets/downloads/corporate/single-equality-scheme-2012.pdf
Dial-a-Ride information
Information from Joyce Mamode, Head of Passenger Services, London Dial-a-Ride, Email: DAR@tfl.gov.uk, March 2013.
Dial-a-Ride is a free, door-to-door transport service for disabled people and over 85s, who live in London and can’t use buses, trains or the Tube.
Dial-a-Ride can distribute information about Dial-a-Ride and visit groups to talk about the service and the benefits of becoming a member to ensure that everyone who is eligible for Dial-a-Ride membership is aware of the service and can get the most out of it.
How Dial-a-Ride works
It is an ideal way to get out and about independently and membership is automatic for many disabled and older people. This includes:
- Over 85s
- Members of Taxicard
- People on higher rate mobility component of Disability Living Allowance
- People on higher rate Attendance Allowance
- People receiving a War Pension Mobility Supplement
- People who are registered blind or partially sighted
People not automatically eligible can still apply for membership. Members request journeys, usually the day before they need to travel and we make every effort to accommodate as many of their requests as possible.
Our vehicles include accessible minibuses, people carriers and saloon cars. Most are wheelchair accessible, and many can also carry mobility scooters.
Improvements to the Dial-a-Ride Service.
There have made several improvements to the service in recent years, including introducing new low floor minibuses. Dial-a-Ride’s have worked on improving their scheduling efficiency and, as a result, customer satisfaction is now running at more than 90 per cent. An easy-to-use online application form will be brought in during 2013, to make applications for membership as straightforward as possible. We will continue our work to make sure members get the most out of the service.
Help your members find out more
Dial-a-Ride would like to come and talk to local groups about the benefits of membership and to discuss ways of improving the service. Please contact 0845 999 1 999 option 3 to arrange a Dial-a-Ride presentation for a group, to order some of our publicity flyers to distribute to your members, or to discuss using the attached article for your organisation’s newsletter.
Dial-a-ride look forward to hearing from you.
Need advice on accessible transport in London?
Call Transport for All’s helpline
020 7737 2339
Call the helpline for the best accessible route to get around London.
If you don’t have access to the internet, they can find information for you.
The helpline is open Monday to Friday, from 10am - 5pm.
‘Get Motoring’
‘Get Motoring’ is the only guide of its kind in the UK and provides many vital facts the disabled motorist needs: getting a driving licence; driving lessons and tests; finding the right car; buying used and new cars; financing options; maintaining your vehicle; adaptations which are available; and how the Motability Scheme works.
‘Get Motoring’ available to download for free from http://www.disabilityrightsuk.org/getmotoring.htm
'Your accessible transport network'
TfL and Mayor set out plans to hugely improve transport accessibility
December 2012
Transport for London has launched ‘Your accessible transport network’: the Mayor’s commitment to make it easier to travel in London.
This document sets out what we will be doing over the next four years and beyond, to continue to make the transport network more accessible for older and disabled people, as well as visitors to the Capital, tourists with luggage and parents with pushchairs.
New Department of Transport Accessibility Plan
December 2012
‘Transport for Everyone: an action plan to improve accessibility for all’ has recently been published by the Department of Transport and is available at the link below.
www.gov.uk/government/uploads/
If you require another format please contact the Department on:
Telephone: 0300 330 3000
Email: FAX9643@dft.gsi.gov.uk for general enquiries
Or by letter to:
Department of Transport
Great Minster House
33 Horseferry Road
London SW1P 4DR
More information is available at:
www.gov.uk/government/news
Association of Train Operating Companies (ATOC)
launch new site
ATOC have launched a new website to assist disabled travellers plan their journey. For more go to:
http://t.co/6Yjequ8k
Flashpark
Report wrongful parking in disabled parking bays
We are all well aware of the difficulties disabled drivers face when their disabled parking spaces get abused.
Disabled parking on private property falls outside the scope of the Road Traffic Act 1991.
This activity can now be reported online.
A motorist using a disabled bay without the appropriate badge can now be reported online and receive a parking charge notice.
Flashpark is a free parking enforcement service for private property and links to the DVLA.
For further informastion visit www.flashpark.co.uk
'Safe Travel for All' initiative
Transport for London, working with the Metropolitan Police Service, British Transport and City of London Police are looking to promote safer travel for individuals who are, or consider themselves, disabled and who face barriers to travel arising from concerns about crime and anti-social behaviour. As part of the wider 'Safe Travel for All' initiative, TFL would like to establish ongoing relationships with support groups and forums in order to identify and understand the travel concerns of disabled people of different ages and take positive action where appropriate. Local transport policing teams may have contacted you already, but if not and your group would be interested in meeting or speaking with them, then please contact the relevant team.
